HVAC Service Manager
Nu-Star Heating & Cooling Ltd
Established Residential HVAC Company is looking for an experienced HVAC Manager with strong leadership and mentoring skills that is passionate about superior customer service. One who excels at instalation, troubleshooting, diagnosis, servicing, and repairing all types of residential HVAC equipment. Must be a proven leader, who is goal oriented, self-motivated and personable.
Duties & Responsibilities:
Serve as technical support and quality assurance of all field personnel
Must be able to effectively work with both installation, service and repair
Provide technical assistance to the install, service and repair personnel
Ensure quality work-complete quality surveys of all change outs and new installs
Train install, service and repair technicians as required
Oversee daily installation, service and repair schedules
Facilitate weekly training meetings
Evaluates work load and schedules service work in a way that best utilizes manpower and maximizes profits.
Resolves customer issues to ensure customer satisfaction.
Minimum of 5 years install, maintenance and repair experience of heating, cooling, air conditioning, and ventilation systems in residential and/or light commercial buildings
Proven success in managing/leading a team in a business environment
Successful history of building teams with direct responsibility for hiring/terminating employees
Valid driver's license
NATE certified is a plus.
A competitive package including salary plus qualifying bonus, benefits, vehicle, phone
HVAC Field Experience: 5 year
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