Order Desk Admin

Compensation: * Hourly wage to be negotiated * Discretionary bonuses based on performance * Competitive benefits package after a qualifying 3-month period * Discretionary reimbursement of training course fees Terms & Length of Job: Full-time permanent, starting immediately About This Role & Indaba Indaba is seeking a Sales Order Associate. The candidate is responsible for receiving and processing customer orders, and responding to customer service inquiries. This is an ideal role for a motivated, ambitious self-starter to prove your capabilities and work ethic, develop your professional skills and experience, and advance within the company. Indaba is a leading wholesaler of distinctive home décor products, based in Parksville, BC. Indaba supplies the retail and interior design industries across Canada and the USA with unique items that tell a story. We are inspired by beautiful things - bringing beauty, art, culture, and style into everyday life. This passion for visual delight is the driving force behind all our business decisions. It's embedded our philosophy - "always be looking". Indaba is currently undergoing an exciting period of rapid growth across North America. We're quickly developing into a company driven by best practices, with our sights set high on being a top-tier employer of choice. We strongly encourage and support continuous learning, and offer tuition and other reimbursements. Responsibilities * Processing new sales orders, including setting up new customers and contacting sales reps and customers to gather all required information. * Completing sales orders in advance of invoicing and shipping, including assessing backorders and making decisions on whether orders are ready for shipment. * Maintaining knowledge of and passion for the product, and conveying that passion to sales reps and customers. * Completing customer service requests by phone and e-mail. Experience & Skills Requirements * 2+ years relevant experience. * Works well with all types of individuals in a busy, team-oriented environment. * Highly organized; keen attention to detail; able to prioritize and juggle multiple situations. * Proficient computer skills (MS Word, Excel minimum).