Service Technician

Our purpose is to make life accessible Who we need Right now, we are adding a Service Technician to our team in Nanaimo. We need someone who excels at customer service, is comfortable with completing work orders and technical notes and loves to tackle hands-on mechanical challenges. We are looking for a Service Technician who wants to grow a team and who shares our passion for enriching the lives of the clients we work with. What you will do -Diagnose and repair. You will repair wheelchairs and custom mobility equipment. This may include but is not limited to: -Creating the service order and quote in our NAV system. -Assessing and troubleshooting issues clients may be having with their device. -Repairing manual and power mobility devices. -Repairing electrical systems within the mobility device. -Program and set-up basic power and mobility equipment. -Deliver a Motion customer experience. Our service technicians are the face of our company, delivering outstanding customer experiences every day. -Be flexible and mobile. You will travel to different sites and client's homes in the Nanaimo area. What you bring -Technical Skills. You have previous experience with mechanical or manufacturing diagnostic tools and dispatch scheduling tools. Knowledge of HME (Home Medical Equipment), elevating, mobility products are beneficial. Exposure to Navision or other ERP systems is considered an asset. -Analytical skills. An avid troubleshooter, you are innovative and efficient in your approach to solving problems. -Empathy. To provide our clients with the best Motion customer experience, we need someone who can be empathetic to our client's needs and circumstances. You can navigate any situation in a friendly, professional, and compassionate manner. -Additional must-have requirements. You can lift up to fifty (50) pounds to move or repair equipment and devices. You have a valid Class 5 driver's license and clean driving record; travel to client sites is occasionally required; however, you will be provided with a company vehicle for this. You have a clean criminal background check and are bondable. Why join? We are Motion Please apply here: https://motion.applytojob.com/apply/iKkR2gi4Vu/Service-Technician?source=used.ca