Customer Service & Call Center Nanaimo Area
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Customer Service & Call Center Nanaimo Area

Counter Sales Rep

Randstad is now looking for a Counter Sales rep for our client in Victoria. The Counter Sales position that includes answering telephone calls, locating items, servicing customers, using a computer to generate invoices, loading item(s) in customer's vehicle, and delivering a product to customer location. Uses all available resources to locate products. Maintains self-service area along with creating and maintaining branch displays. Good interpersonal skills are necessary to service customers in the branch, on the telephone, or at the delivery site. The ideal candidate will have some HVAC experience. ADVANTAGES Counter Sales Rep - Able to start temporary to permanent option or immediate permanent hire - $50 -60 000 plus annually depending on experience - Benefits - RRSP matching -Vacation package RESPONSIBILITIES -Process customer orders, maintain communication with customers, and provide all necessary updates in a timely manner -Complete customer sales by means of data entry, product verification, and payment collection. -Provide expert-level customer service through effective communication efforts in person and by telephone. -Warehouse duties include shipping and receiving, order processing, delivery, and inventory. -Ability to handle difficult situations with diplomacy and tact. -Team player who works productively with a wide range of people. -Can recommend alternate products based on cost, availability, or specifications. -Build and maintain professional relationships with customers -Multi-task in an effort to complete all responsibilities and duties in a timely and productive manner QUALIFICATIONS -Basic understanding of Heating and Cooling systems (matrix). -Knowledge of basic math skills. -Ability to read invoices, catalogs, stock numbers, and descriptions to accurately identify items. -Heavy lifting. -Knowledge of material handling equipment in order to safely move products weighing more than 70 pounds. -Valid driver’s license, safe driving record; ability to operate manual transmission if applicable. SUMMARY Two easy ways to apply: 1. E-mail resume to or 2. Apply online:

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November 28, 2022
February 26, 2023
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