I always answer my email... usually within a few hours. If you haven't heard back from me within 24 hours check your spam folder. My reply will likely be there. You can email me or text me at: 250 619-6386 **************** One (1) BOSE Wall/Ceiling Bracket UB-20B Acoustimass Lifestyle 3-2-1 CineMate New in sealed package. Peace.